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countrychris
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Message 1 of 2
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Solved!

System disabled

Hp 15-ay065nr
Microsoft Windows 10 (64-bit)
1:24 AM
System disabled [i 16291458] its diffrent then any other i've seen model. hp15-ay065nr any help would be appreciated
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Message 2 of 2
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Flag Post
HP Recommended

Solved!

System disabled

Hi,

 

Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.

 

or

 

You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 63 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

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