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HP Recommended

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 laptop would keep failing to load up and the restart by bit self and was just stuck in a loop, untill I unplugged the power cable then windows loaded up, I plug power cable back in and not long after its locked and restarted again. I ran a system extensive test and this ia the results, can anyone explain this to me 🙏 

1 REPLY 1
HP Recommended

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 this is what happens when I turn it on, then it auto restarts and is just stock on a loop

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