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‎06-20-2024 08:16 AM

HP Recommended

Hello team. I have a hp laptop envy x360. I got an error message saying automatic repair. But minutes later it says couldn't fix it. I went into the system fast test. And it failed . I got a failure code. What's next? 

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1 REPLY 1

‎06-20-2024 08:19 AM

HP Recommended

Enter the required information at the link below and it should provide a report of the problem and the suggested way to fix it.

 

HP Customer Support - Service Center

 

Hard drive/SSD failure codes almost always require the installation of a new drive and reinstalling the operating system.

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