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‎04-01-2024 11:06 AM

HP Recommended
Product: HP ProBook 650 G2 Base Model Notebook PC

hello community!
unfortunatelly, I've accidentally formatted a recovery partition on my laptop and system recovery (F11) don't work.
Also I tried to use 'HP Cloud Recovery Tool', but it's not able for my prodID (L8U47AV).
Could somebody provide any software for recovery ?

1 REPLY 1

‎04-01-2024 01:26 PM

HP Recommended

Hi:

 

You have to use a different version of the HP cloud recovery tool.

 

You need the one for HP business class PC's called the HP cloud recovery client utility which is on your notebook's support page.

 

HP ProBook 650 G2 Base Model Notebook PC Software and Driver Details

 

With this utility, you need to enter your notebook's serial number in order to create the recovery media.

 

Here is an info link for how to use the utility:

 

ПК HP для бизнеса - Использование клиента HP Cloud Recovery в Windows 11 и Windows 10 | Поддержка HP...

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