System recovery disk

[Cheburek]

I have big problems with a notebook and I can't restore the system using the Recovery Manager program, I need a factory recovery disk or some backup system recovery disk for HP Pavilion dv6-6c34er Windows 7 x64

[Lil_Boy_Blue]

Hi

https://support.hp.com/us-en/product/hp-pavilion-dv6-6c00-entertainment-notebook-pc-series/5191856/m...

If in doubt please ask.

[Lil_Boy_Blue]

Software  Version:  6.00 Rev. S

Operating systems:  Windows 7 (64-bit)

Release date:   Aug 22, 2014

File name:sp68351.exe   (1.4 MB)

Description:

This package provides an update to the HP Recovery Manager application for supported notebook models that are running a supported operating system. HP Recovery Manager enables the reinstallation of original drivers and applications, and creates recovery media to restore the system to factory state. Recovery Manager also allows you to recover your system directly from the recovery partition.

[Cheburek]

I downloaded the update, but the program refuses to start even with the F11 button, only error appears
I can't download Windows 7 to Microsoft due to error "The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options."

[WAWood]

@Cheburek

There is no such thing as a "factory recovery disk" -- but there is something known as HP Recovery Media, which is typically a SET of disks, consisting of 3 DVDs and a driver CD.

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities.
In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.
You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers
Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.
Or, if you prefer, you can do the same by contacting HP Customer Service:
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800)474-6836
If HP no longer provides Recovery Media for your model, another site you can check is: http://www.computersurgeons.com

[Lil_Boy_Blue]

Hi