I bought official recovery USB drive from HP for my laptop, but when I run it, it just comes up with this error
This computer is not supported by the System Recovery Media
You will not be able to continue to recover this system with these
0100 - 85EA - 863A,863B,863C,863D,8638,8639
0122 - 0 - 1
I had changed the Hard drive (replaced it with an SSD) and added RAM, and thought that might have caused a mismatch between the system, and what the media was looking for, so I changed them back to the original but the error still occurs.
I think it might have something to do with the fact the recovery partition doesn't exist on the system anymore, but I can't seem to find a way to get it back on there.
HP recovery media is used to restore the ORIGINAL state of the PC, and that expects the drive to be nearly the same capacity or larger. If your SSD is a lot smaller than the original drive, it probably will not work -- which would explain you getting errors.
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