System recovery

[896707]

My HP laptop is saying " visit [link edited]

[Deep_World]

Hi @896707,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Could you tell me the exact model of your HP laptop?
• Do you recall what happened just before this message appeared (for example, a Windows update, new software installation, or sudden shutdown)?
• Are you able to reach the Windows login screen at all, or does it stop at this recovery message?

Suggested Troubleshooting Steps:

1. Perform a Hard Reset
   • Power off your laptop completely.
   • Disconnect any external devices (USB drives, printers, etc.).
   • Hold down the power button for about 15 seconds, then restart.
2. Run HP Hardware Diagnostics
   • Turn on your laptop and immediately press Esc repeatedly.
   • From the Startup Menu, press F2 to open HP PC Hardware Diagnostics.
   • Run a quick system test to check for hardware issues.
3. Access Recovery Options
   • Restart and press F11 repeatedly to open HP Recovery Manager.
   • If available, you can try System Restore to roll back to a previous working state.
4. Check BIOS Settings

• Restart and press F10 to enter BIOS.
• Ensure your hard drive is detected and the boot order is correct.

Please note: HP will never ask you to visit any third-party website. If you see a link that doesn’t clearly belong to HP, kindly avoid visiting it unless you are absolutely sure it is an official HP link.
 

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World