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‎09-13-2019 08:22 PM

HP Recommended
Product: Hp 245 notebook PC
Operating System: Microsoft Windows 10 (64-bit)
Few days earlier my notebook says "error no such partition ". Then I reset bios to default. It started saying boot device not found please install an operating system on your hard drive. I took it to a mechanic and he formatted the hard drive. He installed pirated windows 7 ultimate on it. Now I want to upgrade to windows 10 and activating it using DPK stored in BIOS. Is this possible to do? Or Is there any DPK still stired in it? I have hp recovery media but not working.
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2019 10:43 PM

HP Recommended

@Anonymous 

 

Because you and your repairer played around with your machine specially BIOS. Hope the repairer did not clear the Wondows key. Now please using the following instructions to create bootable DVD or USB and re-install Windows 10 Pro on your machine

 

    https://www.microsoft.com/en-au/software-download/windows10

 

After the installation process, Windows will activate using the key in BIOS (if no damages) and you can install drivers using Windows updates OR using drivers from its sopprt page.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎09-13-2019 10:43 PM

HP Recommended

@Anonymous 

 

Because you and your repairer played around with your machine specially BIOS. Hope the repairer did not clear the Wondows key. Now please using the following instructions to create bootable DVD or USB and re-install Windows 10 Pro on your machine

 

    https://www.microsoft.com/en-au/software-download/windows10

 

After the installation process, Windows will activate using the key in BIOS (if no damages) and you can install drivers using Windows updates OR using drivers from its sopprt page.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-15-2019 07:57 AM

HP Recommended

I downloaded windows 10 upgrade assistant and used it to upgrade my windows 7 to 10. Everything was fine and i downloaded windows 10 and installed it.  And it get activated too when  i connect to my Microsoft account. Now i want to know " can I use the recovery media provided by HP to recover windows in future which I got with my pc ?"

 

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