System recovery

[LC131]

 My recovery manager is giving error messages. How can I allow my USB to reset my computer?

[Sneha_01]

Hi @LC131,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Prepare your computer for system recovery before you download and install the HP Cloud Recovery Tool.

Back up your files. See HP PCs - Back up your files (Windows 11, 10).

Set aside one to four hours for the recovery process. The recovery time varies depending on the network and USB flash drive.

Make sure that you have a computer with an active internet connection. For best results, an Ethernet connection is recommended. Do not disconnect from the internet or Ethernet during the process.

Make sure that you use an AC power connection to the computer during the process. Do not disconnect from AC power during the process to avoid recovery failure.

Make sure that you have a blank USB flash drive with a minimum of 32 GB.

Make sure that your computer has a minimum of 20 GB free disk space on the Windows partition.

Do not use an external hard drive. The tool does not work when downloaded to an external hard drive.

You can find the detailed information in this link; https://support.hp.com/in-en/document/ish_4511095-4511141-16

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support