System repair disc

[wael2016]

I don't have a system repair disc and i can't creat it as it looks like i lost the media drive.

I need help please

[WAWood]

wael2016

Hello;

Allow me to welcome you to the HP forums!

A "System Repair Disk" is a disk you could have made yourself when Win8 was working, that allows you to do basic OS and bootloader repairs.  Now that your PC is NOT working, you don't have that option -- on your PC.

You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Yes ... I know that is for Win10, but it uses the same generation boot loader as Win8x, so it can be used to do boot loader repairs for Win8x as well as for Win10.

Boot from the media you created, and follow the directions in this link: http://www.windowswally.com/how-to-fix-error-code-0xc0000185/

You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK. If it does not, you have a more serious problem.

Good Luck

[wael2016]

Thanks alot for your help and I really do much appreciate that.

I have more questions please 

1-can I creat that media on USB or it has to be a DVD?

2-after I can boot, will I be abel to recover my system from an image I had created before and saved it on an external hard drive?

Thanks alot

[AmreenSanhotra]

For sure you can make a disc on both whether it's a usb or a dvd. If you want to use USB then Rufus can be used otherwise for a dvd you can use img burn I'm providing the links. Secondly yes,  you will be able to recover if the image is not curroupted.

Here are the links :--  Rufus:- https://rufus.akeo.ie/downloads/rufus.exe

ImgBurn:--http://download.imgburn.com/SetupImgBurn_2.5.8.0.exe

If you have any problem, reply me.

[wael2016]

Thanks again

here what I will do exactly

1-Insert a blank DVD and burn the media creation tool into it. (by the way can I use normal CD not DVD and can I use the original windows burn program?)

2-change the boot system to start booting first from CD

and then everything should be alright

please correct me if I missed something as I'm not that professional in computer issues.

[wael2016]

and for the second link you sent me

How I will follow the steps of "Repair Your Computer Using Windows Installation Media" and I don't have any OS DVD for any windows?

[AmreenSanhotra · Accepted solution]

I'm sorry that you misunderstood me. Follow the steps please:--

Step 1: Download the Windows 10 iso from here:-- https://software-download.microsoft.com/pr/Win10_1607_EnglishInternational_x64.iso?t=fd790faf-0310-4... (ASAP link valid only for next 12 hours)

Step 2: Open rufus(or img burn if dvd is being used)

Step 3: drag ur iso on page

Step 4:-- click start

For ur convinience, here are some reference links:--https://www.youtube.com/watch?v=QC_qKKFYAcc  (Rufus)

IMGBURN LINK:--https://www.youtube.com/watch?v=lizhzDX7-AI

Click on Kudos or accept as solution if happy.

Happy to help @AmreenSanhotra

[AmreenSanhotra]

after all this boot your pc using the usb or dvd you created in earlier step.

click on repair your computer

run startup repair from there 3-4 times

[wael2016]

Thanks a lot but I am so sorry the download stopped at 71% .... can you please provide me with another link to download it.
Really I'm sorry.

[AmreenSanhotra]

yes for sure. here:--  https://software-download.microsoft.com/pr/Win10_1607_EnglishInternational_x64.iso?t=a6eca5e6-8437-4...

Valid for 24 hours