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HP Recommended
800 g3 mini
Microsoft Windows 11

Hello,

I'm looking for a link to the tool/documentation to update the TPM on my HP EliteDesk 800 G3 Mini from 1.2 to 2.0. The link below is referenced in several other posts, however the link is now broken.

https://support.hp.com/lv-en/document/c05381064

3 REPLIES 3
HP Recommended
HP Recommended

Thank you for the reply. I was able to download the files, however it looks like it doesnt have the TPM bin files for HP 800 G3 Mini with TPM Manufacturer Version 6.43, Specification Version 1.2, to upgrade to 2.0.

The closes file I could find is TPM12_6.43.243.0_to_TPM20_7.62.3126.0.BIN, however this results in the error "The firmware image cannot be used to update the current TPM firmware." when I run the TPMConfi64.exe

I'm assuming there's a different .bin file I should be using for the 800 G3 Mini?

HP Recommended

You're very welcome.

 

I used the files on that page to upgrade the TPM 1.2 to 2.0 on my 800 G3 DM.

 

Worked fine but it was well over a year ago, so I don't remember what I did.

 

I just remember following the instructions, running TPM.msc to get the version of the TPM 1.2 chip, and selecting the right BIN file to use.

 

All I can tell you now is the TPM.msc command indicates that my TPM security chip is now 7.62.13824.

 

If the TPM.msc command shows the firmware version for your PC is 6.43, then that would have been the file I would have used as well, so I don't know why that didn't work for you.

 

I just don't remember what the TPM 1.2 version on mine was...6.41 or 43 when I did the update on it.

 

 

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