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‎09-07-2022 05:30 PM

HP Recommended
Product: hp pavilion gaming 15-ec2015nk
Operating System: Microsoft Windows 11

Hi , i'm using hp pavilion gaming 15-ec2015nk , windows 11

 i got a problem that says TPM 2.0 and the secure boot must be enabled . so i checked the BIOS and both of them are enabled

i also checke the tpm.msc and it says tpm cannot be found on this device .

and also in the device security it says standard hardware security not supported.

i really don't know where is the problem and how to fix it please can somone help me with this ? 

 

1 person had the same question
1 REPLY 1

‎09-07-2022 10:12 PM

HP Recommended

@Tesnime 

 

Your machine should have firmware based TPM. Please use the following way to check

 

            https://helgeklein.com/blog/how-to-check-windows-tpm-status-enable-cpu-amd-ftpm-intel-ptt/

 

By default it is disabled (crazy act) Please try the following way to enable it.

 

           https://www.youtube.com/watch?v=IPzjKnjDUBo

 

Regards.

BH
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