TPM 2.0

[ravenn]

Hi, I'm using HP Pavilion Gaming - 15. 
I'm using windows 11.
Today I want to install valorant. Then I got a problem that says, TPM 2.0 and the secure boot must be enabled. I check the Bios and both of them have been enabled. So I check again using the device manager in the security devices section, and there is no TPM 2.0, I also check using Microsoft Management Console and type "tpm.msc", and it says Compatible TPM cannot be found on this computer. I have enabled TPM state in the Bios, and this confuses me. What should I do?

Please can someone help me with this 🙂

Thanks guys!

[banhien]

@ravenn 

Your machine uses Trusted Platform Module (fTPM) 2.0, firmware based. It should be enabled by default. Please use the following way to check

           https://helgeklein.com/blog/how-to-check-windows-tpm-status-enable-cpu-amd-ftpm-intel-ptt/

Regards.

[ravenn]

Hi, thanks for the reply!

I have tried this. I have enabled the TPM in the bios UEFI, but when I check using all the steps on the link, it still says Compatible TPM cannot be found. Is my laptop broken?

[banhien]

@ravenn 

Please contact vendor of "valorant" software and ask them how to install it under TPM 2.0 firmware.

Regards.

[ravenn]

Hi, I think the problem is not with the software.

Because after I checked, using the steps on the link that you gave, all of it says that TPM cannot be found. 

The problem is I have enabled it in the BIOS UEFI but nothing changed, here is the picture that I took when I try to enable it.

Here is the picture that I took when I checked it.

Is my laptop broken?

Please help 🙂