-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- TPM firmware

Create an account on the HP Community to personalize your profile and ask a question
10-14-2021 07:27 AM
Hi:
Your notebook's TPM firmware is too old to be upgraded to v2.0.
Your notebook's processor also doesn't meet the requirements for the in-place upgrade to W11.
It needs to be an Intel 8th gen core processor.
The only PC's that can have the firmware updated to 2.0 are on the list below.
A PC not meeting all of the W11 hardware requirements does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.
If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.
https://www.microsoft.com/en-in/software-download/windows11
See this article. 3rd headline from the bottom.
If for some reason, W11 does not work correctly on your PC, you can reinstall W10.
I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.
I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.
You may want to do the same.
Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.
You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.
Macrium Software | Reflect Free Edition
You want the file listed on the left side of the webpage under the Backup at Home section.
Tuesday was Microsoft's 'Patch Tuesday,' and I had heard about the possibility that Microsoft would not offer the monthly security updates to PC's running W11 that did not meet the W11 hardware requirements.
Both of my non-supported W11 PC's got the all of the security updates yesterday, so that is good news.