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HP Recommended
HP 2000 Notebook
Microsoft Windows 7 (64-bit)

Hi. I am at a loss to PERMANENTLY wipe out all files from my notebook that came with a factory-built-in Windows 7. I have not dared to do anything largely because I am not clear whether wiping out all files would also erase the OS or not. The notebook will be given away.

Is there any HP video tutorial to perform such actions? Thank you.

2 REPLIES 2
HP Recommended

@Massini 

There is no video tutorial -- but there is this article that I wrote:  https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Preparing-a-used-HP-notebook-for-resale/ta-p/...

 

And yes, wiping the files removes the OS, so you would have to follow the instructions in the article to restore an OS.  There is no way to wipe the files without wiping the OS.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

again, many thanks for your contribution. Since my computer knowledge is very limited, I'll probably ask a relative to implement what you suggested.

Best wishes

 

Martin

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.