-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Temporary profile login

Create an account on the HP Community to personalize your profile and ask a question
08-12-2020 01:54 PM
I reviewed your post and I understand that the computer is logging in into a temporary profile.
Don’t worry, I assure you I will try my best to get this sorted.
Have you made any changes to the computer prior to the issue?
What happens when you try to log off the user account?
Are you logging in into a Microsoft account or a local account?
Meanwhile, I recommend you create a new profile and login to the new profile and then log off from the new profile and wait for a minute or two. Login to the old account and check whether you can log in normally.
Refer to the below link to create a new local account.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee