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HP Recommended
Microsoft Windows 10 (64-bit)

Testing Drive: 1.

 

SMART Check : FAILED

 

FAILURE ID : 9C1KH1-7PP7G1-XD7WMF-608A03

 

PRODUCT ID : NON93UA#ABA

 

Hard Drive 1

1 REPLY 1
HP Recommended

You will have to install a new hard drive and reinstall the operating system.

 

If you plan on doing that, I recommend you replace the 1 TB mechanical hard drive with a better performing 2.5" SATA SSD.

 

I recommend this one for your notebook:

 

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure:

 

HP Notebook PC (Intel)HP 250 G4 Notebook PCHP 256 G4 Notebook PC Maintenance and Service Guide

 

You can reinstall W10 on the new drive by making a bootable USB W10 installation flash drive with the Media creation tool from the link below:

 

Download Windows 10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page:

 

HP Notebook - 15-ac121ds Software and Driver Downloads | HP® Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.