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Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599J8AV)
Microsoft Windows 11

The Boot Configuration Data file doesn't contain valid information for an operating system need to get a recovery usb device

1 REPLY 1
HP Recommended

Hi:

 

See if this works:

 

Make a plain W11 installation flash drive on another PC with the media creation tool (2nd option).

 

Download Windows 11 (microsoft.com)

 

Boot from the installation media, and when you get to the screen that asks, 'Where do you want to install Windows,' it cannot find any drives, you have to install the Intel storage controller drivers that I zipped up and attached below, which are good for PC's with the Intel 11th gen > 13th gen core processors.

 

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

 

Have the flash drive and your W11 installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should find the drive and install.

 

You can also make a bootable USB recovery drive with the HP cloud recovery tool, but you will need to know your PC's exact product number.  The product number you posted is for the general model series and covers multiple individual model numbers.

 

HP PartSurfer

 

You should be able to find your PC"s exact product number in the BIOS' system information screen.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

Since you have to use the utility on another PC, so you will need to enter your PC's product number in the tool's search window in order to proceed to make the recovery media. 

 

After you find the product number that the cloud recovery tool will accept, you have to add the #ABA after it.

 

For example:  599J8AV#ABA, but the 599J8AV is not supported by the HP cloud recovery tool.

 

 

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