The Computer does not recognize my Input. Please help

[captain_melons]

This Happened only 2 days ago. 

The Computer does not recognize any input from my keyboard when I type it in the windows search bar / settings search bar. 

But it does let me type on other softwares like browsers / Texting Apps / Notepad documents. Literally anything except the Windows search bar and the settings search bar.. and it doesn't even let me type the passwords of wifi networks I am trying to connect to. ( Anything from windows it self. And yeah I can click / paste using the mouse .. can't do anything with keyboard.) 


It would be highly appreciated if you help me solve this! 😁

[Echo_Lake · Accepted solution]

@captain_melons

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did you make any changes to the settings of your PC prior to the issue?
• When was the last time it worked fine?

While you respond to that, let's try these steps: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)

BIOS default:

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[captain_melons]

Yeah Hard resetting worked! 

[Echo_Lake]

@captain_melons

Thank you for posting back. 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us. 

Have a great day!