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‎12-01-2022 05:45 AM

HP Recommended
Product: HP Pavilion - 14-ce2068st

THE HP support drivers and software page just sits there spinning forever. I'm trying to see if I can order a recovery stick. 

Category:
1 REPLY 1

‎12-01-2022 07:02 AM

HP Recommended

Hi:

 

HP no longer sells recovery media online like they used to.

 

You would have to call HP customer service and ask if they have any for sale.

 

You can also make a recovery drive for free.

 

Your notebook is supported by the HP cloud recovery tool which you can use on another PC running W7 64 bit or newer and a 32 GB USB flash drive that will create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You will need to enter your notebook's product number, 6ME71UA#ABA, in the tool's search box after you install the software so you can create the recovery media.

 

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