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HP Recommended
HP-ENVY-17
Microsoft Windows 10 (64-bit)

The support assistant recommend some drivers that do not install.

Also it can not recommend some drivers like NVIDIA250MX or INTEL620UHD or Realtek Audio.

The system was reinstalled after EFI-boot image failed, so all the drivers should be installed at once.

HP_DRIVERS1.png

 

3 REPLIES 3
HP Recommended

@jarkky

 

Welcome to the HP Support Community!

 

May I know how did you reinstall Windows? Did you do a Reset or use the Recovery Media?

 

You can also update all the drivers from the HP Website. Link: https://support.hp.com/us-en/drivers

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Windows10 had to be reinstalled from the USB image downloaded from Microsoft.

The win10 recovery failed, because the EFI partition was deleted during installation of Fedora32.

--

  Jari

 

HP Recommended

@jarkky

 

I suggest you reinstall Windows using the Recovery Media

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file inorder to install Windows operating system. Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10, 7)

 

Click here: https://support.hp.com/in-en/document/c04758961#AbT3 to perform a System Recovery (Windows 10)

 

You can also contact HP Support for the Recovery Media

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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