-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- The Intel(R) Graphics System Controller Firmware Interface i...

Create an account on the HP Community to personalize your profile and ask a question
07-07-2024 12:33 PM
I am having similar issue to this topic
using GPU-Z my resizable BAR shows ENABLED.
but i keep getting the warning message and while it's happening, the audio stops for 1 second.
This is a brand new laptop and fresh install windows 11.
07-09-2024 02:29 PM
Hi @YohanesAP,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop.
Please follow the steps below to perform an extensive system test to confirm if the hardware is working fine.
1) Shut down the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) Go to the system test > extensive test
If the hardware is working fine. Kindly refer to the steps on this link to update the BIOS and let me know if that resolves the issue.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
Please install all the pending updates for the Windows operating system by following the below steps.
go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
07-15-2024 05:25 AM - edited 07-15-2024 05:27 AM
I did everything you suggested and the result was good. I also have the latest version of BIOS and have all windows updates installed.
I even clean installed the OS and once I installed the driver for the intel ARC A370M, the warnings start showing up.
right now I disabled the A370M because i don't play games.
07-17-2024 06:53 AM
Hi @YohanesAP,
I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee