• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-10-2022 06:43 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

As part of a fix the get the the Secure VPN function on my working Norton security system, I was going through a  delete/reinstal process for the WAN Miniports IKEV2, WAN Miniports IP and WAn Miniports IPV6 drivers.  However, when I went went to reinstal the drivers, the reinstal option was not available.  Can any one help me with advice on how I can firstly find the WAN Miniports and secondly reinstal them on my desktop.

 

1 person had the same question
4 REPLIES 4

‎09-10-2022 07:20 PM

HP Recommended

@David620 

 

This board is for Notebooks (or laptops), which HP product are you asking for ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-10-2022 07:26 PM

HP Recommended

Hi BH - I am trying to reinstal the WAN Miniports IKEV2, WAN Miniports IP and WAn Miniports IPV6 drivers to the Network adaptors on HP Laptop.

Was this reply helpful? Yes No

‎09-10-2022 08:53 PM

HP Recommended

@David620 

 

People are saying it won't work on Windows 10

 

           Install WAN miniport IKEv2

 

Can you upgrade your machine to Windows 11 the try again ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-10-2022 10:56 PM

HP Recommended

Thanks BH but still can't fix the problem - I would prefer to try and fix the problem with Windows 10.  I am hopeful that Nortons will come up with a solution, as it was their instructions that caused the problem in the first place.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.