The audio is still working but i am getting a pop-up of smart audio

[Prodlex]

The audio is still working but i am getting a pop-up of smart audio " Conexant audio device could not be found. the application will exit now"

[VikramTheGreat]

Hi @Prodlex,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're experiencing a pop-up issue related to Conexant Smart Audio on your Windows 10 (64-bit) system. Please try the troubleshooting steps that might help resolve this issue:
 

Troubleshooting the Conexant Smart Audio Error:

1. Update Audio Drivers:
   • Go to your PC's manufacturer's website (if it's an HP device, visit Official HP® Support.
   • Search for the latest audio driver compatible with your device model and Windows 10 (64-bit).
   • Download and install the updated driver.
      
2. Device Manager Check:
   • Right-click on the Start menu and select Device Manager.
   • Expand the Sound, Video, and game controller section.
   • If your audio device shows a yellow exclamation mark or seems missing, right-click and choose Update driver.
   • Select Search automatically for updated driver software.
      
3. Reinstall Conexant Audio Drivers:
   • In Device Manager, right-click your audio device and select Uninstall device.
   • Check the box to delete the driver software for this device if prompted.
   • Restart your computer. Windows may reinstall the driver automatically.
      
4. Check for Windows Updates:
   • Go to Settings > Update & Security > Windows Update.
   • Select Check for updates to ensure your system has the latest updates, which may include audio driver updates.
      
5. Disable Startup Program:
   • Press Ctrl + Shift + Esc to open Task Manager.
   • Switch to the Startup tab.
   • Locate Conexant Smart Audio and disable it if it appears to be a startup program causing the error.
      
6. Alternative Audio Settings:
   • Right-click the sound icon in the taskbar and select Playback devices.
   • Ensure that your correct audio output device is set as the default.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat