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HP Recommended
I have the same problem with a Probook 450 G2... with the same error code...

What should I do please help
HP Recommended
Sir when i go for f11 ,same screen appears again . There is no troubleshooting option
HP Recommended

Hi, my pc goes like this after I press ESC:

F1 system information 

F2 system diagnostic 

F7 hp spare key 

F9 boot device options 

F10 bios set up

 

F12 network boot

 

Enter

 

There's no F11!!! What do I do??? Help me please. 

HP Recommended

@Keeshia_Mariz,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.