The computer has rebooted from a bugcheck.

[Mark7323]

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000003453, 0xffffc38c95ccb080, 0x0000000000861f9e, 0x0000000000000003). A dump was saved in: C:\windows\Minidump\011926-13921-01.dmp. Report Id: c0fd926d-c235-45f7-a9a1-be35b1f88867.

Any advice from the community on how to fix this?

[Deep_World]

Hi @Mark7323,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• How often does this error occur every startup, or intermittently during use?
• Were there any recent changes such as Windows updates, new drivers, or software installations before the issue began?
• Does the system show any performance issues (slowdowns, freezes) before the reboot happens?
• Have you tried reviewing the minidump file with Windows Debugging Tools or HP Support Assistant?

In the meantime, here are a few troubleshooting steps you can try:

1. Run HP Hardware Diagnostics
   • Restart the laptop and press Esc repeatedly → select F2 for diagnostics.
   • Run the Extensive Test on memory and hard drive, since bugcheck 0x0000001a often points to memory management issues.
2. Check for Windows Updates
   • Go to Settings → Windows Update and ensure your system is fully updated. Sometimes stability patches resolve these errors.
3. Update Drivers and BIOS
   • Visit HP’s support website for your model and download the latest BIOS and chipset drivers. Outdated firmware or drivers can trigger bugcheck errors.
4. System File Check
   • Open Command Prompt (Admin) and run:

sfc /scannow
 

1. This will scan and repair corrupted system files.
   5. Memory Test
   • Run Windows Memory Diagnostic (search “Windows Memory Diagnostic” in Start menu). Faulty RAM can cause bugcheck 0x1a errors.
      

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World