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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
While you respond to that, let's try these steps:
Use these steps to see if the CD/DVD drive is recognized in Device Manager.
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Click Start
, and enter Device Manager into the Search field. Click Device Manager.Figure : Opening Device Manager
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Double-click DVD/CD-ROM drives.
Figure: Device Manager
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If a name for a CD/DVD drive is not listed in Device Manager then refer to the HP support document CD or DVD Drive is not Detected (Windows 7).
Hope this helps! Keep me posted for further assistance.
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