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‎08-15-2022 09:08 AM

HP Recommended
Product: HP Pavilion Gaming 17-cd1000 Laptop PC (8WK93AV)
Operating System: Microsoft Windows 11

After updating the bios, the laptop stopped running the operating system. When I turn on the laptop, the fans work for 3-5 seconds, then the laptop turns off, then immediately turns on and works again for 3-5 seconds, then turns off and so on again and again. Always a black screen. You can enter the bios.

1 REPLY 1

‎08-15-2022 09:55 AM

HP Recommended

Hello @Andrew1112 

Sorry to hear that you are having problems ... I would like to help you.

You wrote: "

You can enter the bios.

"

 

Before you do anything else ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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