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‎08-15-2022 09:08 AM

HP Recommended
Product: HP Pavilion Gaming 17-cd1000 Laptop PC (8WK93AV)
Operating System: Microsoft Windows 11

After updating the bios, the laptop stopped running the operating system. When I turn on the laptop, the fans work for 3-5 seconds, then the laptop turns off, then immediately turns on and works again for 3-5 seconds, then turns off and so on again and again. Always a black screen. You can enter the bios.

1 REPLY 1

‎08-15-2022 09:55 AM

HP Recommended

Hello @Andrew1112 

Sorry to hear that you are having problems ... I would like to help you.

You wrote: "

You can enter the bios.

"

 

Before you do anything else ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

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