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05-16-2022 02:18 AM - last edited on 05-16-2022 06:44 AM by MarcusC
Product: OMEN by HP - 15-ce003nk
Operating System: Microsoft Windows 10 (64-bit)
Hello, my laptop is Omen-15 [Personal Information Removed]
When I press the power button nothing happens. The laptop doesn't turn on. I followed the following steps:
1- check the charger ( cable +charger ) seems working fine.
2- unplug the cable, and any external hardware, and press the button for more 10 seconds, I plug and I press the power button again nothing happens.
3- I press the power button for 1 minute, nothing happens.
4- I plug an Ethernet cable, there is some light showing up next to the cable.
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