The mouse cursor/screen freezes on and off.

[Aleksanderjmn]

The screen/ mouse cursor freezes every third second. The computer is generally  slow and doesn't work pretty well. I have tried to do many updates and troubleshootings but nothing makes the computer work better. Help please?!

[iomare]

Hi,

Try performing HP hardware diagnostics at boot. There could be a problem with the hard drive.

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

Let me know,

David

[Aleksanderjmn]

The tests says the there is no problem with the hardwares, what should I do now? All tests passed it says.