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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Microsoft Windows 11

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Subject: HP Vectus 16 BIOS Issue - Seeking Expert Assistance

Dear [Support Team/Technical Experts],

I hope this message finds you well. I am reaching out regarding an intricate issue with my HP Vectus 16 laptop, specifically related to the BIOS. Despite my efforts to troubleshoot, I have encountered persistent challenges, and I am seeking professional guidance to resolve the matter.

The primary concern revolves around the CMOS checksum error, notably displayed as "CMOS Reset (502)" on a blue screen. Despite diligently updating the BIOS to the latest version through the official HP website and exhaustively researching potential solutions online, I have yet to find a resolution.

This error intermittently manifests, causing disruptions such as system freezes, particularly when engaged in resource-intensive tasks such as video editing. The impediments posed by these interruptions impact my productivity significantly.

I kindly request your expertise in diagnosing and rectifying this BIOS-related issue. Your prompt attention to this matter would be greatly appreciated, as it hampers the seamless functioning of my HP Vectus 16.

Please let me know if additional information or diagnostic logs are required to assist in identifying and resolving the problem. I am eager to collaborate with your team to restore optimal performance to my laptop.

Thank you for your time and assistance.

Best regards, Walden Rooijer 

1 REPLY 1
HP Recommended

I have the same issue with my HP Envy x360.  in my case the fan runs contantly along with terrible slowdowns.  I have updated to the latest bios and still the error persists.  

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