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HP Recommended
HP Laptop 15s-fq5000ua
Microsoft Windows 10 (64-bit)

Good day! I have a problem: when I want to install the driver on Windows 10, it is not there among the operating systems, only Windows 11. Please help with this.

1 REPLY 1
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10.  W11 only.

 

The only suggestion I can offer would be to try the W10 drivers from the older 15s-fq2xxx model series or take the free upgrade from W10>W11 and use the W11 drivers HP provided for your notebook.

 

HP Laptop PC 15s-fq2000 Software and Driver Downloads | HP® Support

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