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HP Recommended

Product name is HP laptop 15

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1A493UA#ABA, CND3110

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1 REPLY 1
HP Recommended

You will have to install a M.2 SATA SSD and reinstall the operating system.

 

Below is the link to the service manual where you can find the SSD removal and replacement procedure:

 

Maintenance and Service Guide HP 15 Laptop PC

 

You don't need to replace the drive with another 128 GB drive.

 

You can install a larger capacity drive 250 GB or more.

 

I recommend this model drive as a replacement.

 

Here is the link to the 400 GB model:

 

Amazon.com: Western Digital 500GB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/...

 

After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

9mtks9pr7r3n - Microsoft Apps

 

Since you will have to run the utility on another PC, you will need to enter your notebook's product number in the tool's search window in order to proceed.  

 

Your PC's product number is 1A493UA#ABA

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.