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HP Recommended
HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A6AV)
Microsoft Windows 11

I have this message when i try to run the "HP PC Hadware Diagnostics Windows" tool.

Here the informations you asked for in an other convesation :

 

Nom du système d’exploitation Microsoft Windows 11 Famille
Version 10.0.22621 Build 22621
Modèle HP Pavilion Laptop 15-eh1xxx
Type PC à base de x64
Référence (SKU) du système 67Q33EA#ABF
Processeur AMD Ryzen 5 5500U with Radeon Graphics, 2100 MHz, 6 cœur(s), 12 processeur(s) logique(s)
Version du BIOS/Date AMI F.22, 11/07/2022

 

Thanks for your help.

2 REPLIES 2
HP Recommended

Hello @jbb75 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Follow

5 Ways to Fix the "Event Log Service Is Unavailable" Error on Windows

 

(2) Please report back

HP Recommended

Try updating version 2.1.0.0 (released yesterday)

 

https://apps.microsoft.com/store/detail/hp-pc-hardware-diagnostics-windows/9P4PNDG7L782

old Verison 2.0.0.0 was not working.

 

This worked for me.

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