The windows event log must be running

[jbb75]

I have this message when i try to run the "HP PC Hadware Diagnostics Windows" tool.

Here the informations you asked for in an other convesation :

Nom du système d’exploitation Microsoft Windows 11 Famille
Version 10.0.22621 Build 22621
Modèle HP Pavilion Laptop 15-eh1xxx
Type PC à base de x64
Référence (SKU) du système 67Q33EA#ABF
Processeur AMD Ryzen 5 5500U with Radeon Graphics, 2100 MHz, 6 cœur(s), 12 processeur(s) logique(s)
Version du BIOS/Date AMI F.22, 11/07/2022

Thanks for your help.

[ub6424]

Hello @jbb75 

Sorry to hear that you are having problems ... I would like to help you.

(1) Follow

5 Ways to Fix the "Event Log Service Is Unavailable" Error on Windows

(2) Please report back

[cvdm]

Try updating version 2.1.0.0 (released yesterday)

https://apps.microsoft.com/store/detail/hp-pc-hardware-diagnostics-windows/9P4PNDG7L782

old Verison 2.0.0.0 was not working.

This worked for me.