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‎01-09-2019 07:20 AM

HP Recommended

I turned on my school laptop this morning and there was about and inch and a half wide bar on the left side. There are also colored lines at the bottom. I've tried everything I knew and nothing worked and I have an assignment due at noon. Help?

1 REPLY 1

‎01-10-2019 01:05 PM

HP Recommended

@I_need_help_109,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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