Thermal shutdown

[Sa2112]

Hey, my laptop have a huge problem, most of the time i try to i boot it he shutdown saying its because thermal shutdown and a BIOS thing, i already clean it but it didnt do nothing, my PC is normal, its not overheating, please someone help

[A_Gayathri]

Hi @Sa2112,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.