Thermal throttles and gets very hot and can I control the fan speed?

[Daniel_Harisi]

Hey.

Ever since I've had this gaming laptop, it has been thermal throttling and getting extremely hot. I have only had this laptop for 4 months. Whenever I play games like Fortnite, Rocket League or CS:GO, I check the temps and the CPU temps reach 95* degrees, and that's when I've only played the game for like 10 minutes. As soon as I launch a game, it goes to 85* degrees and keeps going up to 95* degrees. And this results in fps drops and spikes. Isn't there a way that I can control the fan speed or just set them at higher speeds, because I downloaded an app where I could see what speed the fans were running, and I checked while playing Fortnite, and the fan speed was only at 40-60% speed. I have the latest BIOS, and I also have the "Fan always on" set on, but that doesn't make a difference. And I have the cooling on maximum in power options. I also opened the laptop up and cleaned the fans and dust, but that didn't make a difference, so there has to be a way to make the fans go faster or control them or just anything to drop the temps.

Please help!

[KrazyToad · Accepted solution]

@Daniel_Harisi

Welcome to HP Community

I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue

At this point I suggest you contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you