This computer is not supported by system recovery media

[Himanshub561]

Sir i want to request you one thing please sir.

Sir if you can contact some hp senior developer for this that would be really helpful.

Sir they have made this tool so they can tell the main reason of this issue sir.

Sir please sir

[Prométhée]

sorry i can't do this
if you cannot use the cloud recovery, it is up to you to contact HP
Have you tried another Windows version, because if that happens you have another problem, and the recovery kit will not be the solution either!

[Himanshub561]

 

Sir i ordered hp recovery usb by paying 1900.

Today it is delivered.

And it is showing this error.

I am attaching screenshot

[Himanshub561]

Please reply sir

[Prométhée]

sorry excuse me
if you ordered a recovery kit that does not work, contact hp directly, unless hp did not sell you this?
either this is not the right kit, or there is a problem with your computer.
did you try a previous version of windows like i suggested?

[Himanshub561]

Sir do you have any idea that what problem in hardware can cause this issue??

[Anius]

People who are answering in this forum are not actually HP Support. Mostly they are ...

So Try callig *actual HP suport by phone or email Support .