Thunderbolt 3 doesn't work with windows 10 1909

[ub3107]

Since updating windows 10 to 1909 the thunderbolt 3 connection isn't working as before. When I connect external devices via thunderbolt connector they aren't recognized any longer.

Recovering the backup that I made immediately before the update thunderbolt works ok. But my employer the german government forces me to use the newest version of windows even for this private notebook.

Can anyone help me to use a correct working thunderbolt with windows 10 1909?

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer would be to update the driver to the latest version...

Intel Thunderbolt 3 Secure Connect

17.4.78.500    Aug 13, 2019

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98877.exe

[ub3107]

Thanks for your hint. After installing the program, I received an error message telling me that the thunderbolt control center would be superfluous and that I should uninstall it. After I did this and then installed the thunderbolt control center app from the Microsoft Store, the connected devices were recognized.

[Paul_Tikkanen]

You're very welcome.