Too many attempts to log in bc of stuck key while on vacation.

[TM431]

I was in vacation and my keyboard had a stuck key. 
now I can’t get into my computer bc it’s states too many attempts. I have restarted and shut down over 10 times. I know  what my password is , that’s not the problem. The problem is with the stick key while I was on a week long vacation made a bunch of log in attempts with a stuck key. Why do I do now ?? Keep shutting it down again and again ?

[Nal_NR]

Hi @TM431,

Welcome to the HP Support Community. 

I'd be happy to help you! 

This could be a hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.