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- Touch pad scrolling not working in windows 7

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04-13-2012 05:15 AM
Touch pad scrolling not working in windows 7 in my lap hp g6-1325ee
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Accepted Solutions
04-13-2012
06:49 AM
- last edited on
02-21-2017
05:58 PM
by
OscarFuentes
Hi,
First, download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53851.exe
Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
When this has completed, restart the notebook.
When windows has fully reloaded, open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Next, go to the sub-heading 'Adjust horizontal and vertical scrolling' on the guide below to configure the ClickPad.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-13-2012
06:49 AM
- last edited on
02-21-2017
05:58 PM
by
OscarFuentes
Hi,
First, download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53851.exe
Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
When this has completed, restart the notebook.
When windows has fully reloaded, open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Next, go to the sub-heading 'Adjust horizontal and vertical scrolling' on the guide below to configure the ClickPad.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-14-2012 05:40 AM
Hi,
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-23-2012 09:45 AM
Sorry to intrude on a 'dead thread', but I've had the same problem with a HP Pavilion g series laptop, but when I go to control panel I can't follow these steps because I've only got 'Programs' and there is no 'Synaptics entry'. When I go on to Synaptic settings there's no way to uninstall it.
It's driving me insane, what do I do? Thanks.
04-23-2012
07:12 PM
- last edited on
02-21-2017
06:27 PM
by
OscarFuentes
Hi Sarah,
Try this Thread:
Touchpad: Lost two-finger scroll feature
The fix (shown in the last frame) is to use the Synaptics driver from their web site. There is a driver for all flavors of Windows and this should fix it up for you if you can use Synaptics for your TouchPad.
I hope this helps!
Good Luck!
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2012 Year of the Dragon!
01-05-2013 12:15 AM
Thank you. the solution worked for me. only thing is, i need not had to uninstall the synaptic as i did not have in my system.
just downloaded the software and installed it as admin and re-started the lappy:-)
it worked!!! thanks a ton