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‎04-29-2019 02:19 PM

HP Recommended
Product: TouchSmart 520- 1049
Operating System: Microsoft Windows 7 (64-bit)

I have a 2012 TouchSmart 520 pc and I desperatly need to buy the set of  Recovery disk to get my pc up and running again as F11 key not doing this and factory rest won't work just have black screen with blinking cursor in top left hand corner ....HP are not saying where I go to buy them.  very annoyed and desperate to get my pc up and running .  can anyone help me PLEASE

 

1 REPLY 1

‎04-29-2019 04:46 PM

HP Recommended

@LINDAN1 

If HP no longer provides Recovery Media for your model, another site you should check is: http://www.computersurgeons.com/

If they don't still carry them, I know of no other sources, sorry.



I am a volunteer and I do not work for, nor represent, HP
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