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‎06-30-2023 10:54 AM

HP Recommended
Product: HP Envy Laptop

I was forced to downgrade my laptop to Windows 10 to support a certain kind of engineering software. 

 

There aren't any Windows 10 drivers listed on HPs website for this model.  Are they available?  My touch pad doesn't work. 

 

This is the laptop I purchased (and may shortly return):  https://www.amazon.com/gp/product/B0BSP9R2ZQ/ref=ppx_yo_dt_b_search_asin_image?ie=UTF8&psc=1

 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2023 11:17 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W10 touchpad driver from the previous model series and hope it works on yours too.

 

Driver - HP ENVY 17.3 inch Laptop PC 17-ch1000 | HP® Customer Support

 

View solution in original post

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4 REPLIES 4

‎06-30-2023 10:59 AM - edited ‎06-30-2023 10:59 AM

HP Recommended

The model number of my laptop is: HP Envy Laptop Model 17-ch2035ci

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‎06-30-2023 11:17 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W10 touchpad driver from the previous model series and hope it works on yours too.

 

Driver - HP ENVY 17.3 inch Laptop PC 17-ch1000 | HP® Customer Support

 

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‎06-30-2023 11:49 AM

HP Recommended

Thanks Paul.  That did the trick. 

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‎06-30-2023 02:33 PM

HP Recommended

You're very welcome.

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