Touchpad issue after ssd upgrade

[vasilisgolf6]

Hello i would like some help i upgraded my HHD to an SSD installed windows update all the drivers and my mouse now is lagging e.g moving the mouse from left to right suddenly stops and makes a jump and goes on what is the solution to that ?? Thanks 

[praveen196]

@vasilisgolf6 Welcome to HP Community!

I understand that the touchpad issue after the SSD upgrade.

Do not worry. I will try to fix the issue.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Please try to update the BIOS and check.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!
 

[vasilisgolf6]

Thank you For taking the time to help me i did everything u said i run the HPSA needed BIOS Update but it didn't fixed anything my mouse i still lagging i don't know if its the graphics card issue ! I  put back the HHD ( that came with the laptop) and everything was working perfect the only difference i found that on the HHD the  drivers for the grafica card is different i don't know if thats the problem 

[praveen196]

@vasilisgolf6

Thank you for the update.

In that case, Please update the graphics drivers and check.

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Quick Test

If the test is passed, please perform the system reset.

Have a nice day!!