Tpm 2.0 enable

[Mohamad-Shafee]

I can't find tpm2.0 enable option in my new version of bios please help me find 

[ub6424]

Hello @Mohamad-Shafee 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report back

[Mohamad-Shafee]

OS Name : Window 10 pro

Version : 10.0.19045 Build 19045

System Model : HP ProBook 440 G6

System SKU : 4RZ50AV ( equals HP product number (p/n) )

Processor : Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date :  HP R71 Ver. 01.22.00, 09/15/2022

I cant find Tpm state in my Bios setting

my Bios setting is may be new or something idk

its not similar to you tube tutlrial 

its so simple i cant find that option

so pls help me

[ub6424]

Hello @Mohamad-Shafee 

(1) Enter BIOS

- Security

-> TPM Embedded Security

( What TPM Specification Version is shown ? )

- TPM Device choose [Available]

(2) Please report back

[Mohamad-Shafee]

there is no TPM Embedded Security in security

[ub6424]

Hello @Mohamad-Shafee 

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters. Use a magnifying glass or the camera zoom feature on your smartphone to read it better.

Kind regards

[Mohamad-Shafee]

4RZ50AV

[ub6424]

Hello @Mohamad-Shafee 

(1) The Maintenance and Service Guide says:

Page 5

Page 86 Chapter 7 Computer Setup (BIOS), TPM, and HP Sure Start

TPM Bios settings are present or not, but TPM should be enabled ...

( in your case )

(2) How to check if your PC has a trusted platform module (TPM)

(3) Please report back

[Mohamad-Shafee]

i checked with all methods and the result is all negative

i cant find tpm

may be the problem is my bios version  (is that possible)

[ub6424]

Hello @Mohamad-Shafee 

Are you 100% sure that the older bios version contained the TPM settings?