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HP Recommended
HP pavilion dv6 Notebook pc
Microsoft Windows 7 (64-bit)

Hi  everyone in Hp community. 

I am glade to find such a productive site to receive and share help. I recently tried to reset my computer to factory setting  due to slow, and other problems that i have lately experiencing. When i tried to go to resetting mode, i get a message that ( A recent hardware or software change might be the cause to reset to factory setting. Then i get option to insert the window installation disk and follow instructions. i appreciate if i get help to reset my computer to factory setting in any other way other than having a disk which i do not. With Best Regards     Nawin

1 REPLY 1
HP Recommended

@Haroon-Paghman1 

<Sigh>  Every time I read one of these Factory-Reset-Failed posts I cringe and continue to wonder why everyone seems to think a factory reset is a miracle cure when, in many cases, it only serves to make things worse!

If the PC is really SLOW, a factory reset will do NOTHING to fix that, and will most likely fail -- leaving you with an unusable PC. If a factory rest starts out OK and then halts part way through, that is nearly always an indication of a failing drive -- which is a hardware issue that a factory reset will do nothing to fix. 

To check for hard drive failing, if your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) press the Function key for testing the hard drive (usually F2) and let it run.



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