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- Trio Office app no longer works after reboot.

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04-17-2024 01:12 PM
I have a HP Envy laptop. It was acting up this morning (seems like a lifetime ago) and I rebooted it. When I turned it back on the Trio Office word processing app was read only and/or it sent my work to a Microsoft word processing app. I actually paid for this Trio Office app and I have written half a novel on it!!! I need it to work. It's like Microsoft360 or whatever it is is holding Trio Office hostage. I need to get it back. Help!
04-17-2024 02:47 PM
I don't know anything about Trio Office, so I looked it up and the online site says it is a DocX and Xls file editor -- so it could simply be saving your work in standard Word DocX format.
If you can find out what the filename is of your saved work, you might be able to open it with LibreOffice -- which is free and also can read and write DocX files.
You should also, since you paid for TrioOffice, contact their support folks to see if they have a way for you to recover the file(s) you have already saved.
I don't know about TrioOffice, but LibreOffice has an option to auto-save a file being worked on so that if the latest version gets corrupted or removed, you can restore from a saved version.
I am a volunteer and I do not work for, nor represent, HP