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‎11-02-2019 01:03 AM

HP Recommended
Product: Pavilion 14b015dx
Operating System: Microsoft Windows 10 (64-bit)

While attempting google chrome download after format of my win 10 pc...i got a redemtion incomplete warning on win defender..i stopped the dowload...scan by both win defender and malwarebytes showed no threats..but when i check protection history...i see..remediation incomplete with threat shown as trojan.js/coinhive...alert severe...affected item is/was c drive.....chrome installer...i am bloody confused...using right now in newly formatted laptop only defender and malwarebytes

1 REPLY 1

‎11-02-2019 05:26 AM

HP Recommended

Hi

Try

https://usa.kaspersky.com/downloads/tdsskiller

 

AND/OR

 

https://support.kaspersky.com/viruses/krd18

 

as you may have a Root Kit infection.

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