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Locked

‎01-09-2023 09:27 AM - edited ‎01-09-2023 03:14 PM

HP Recommended
Product: 15-g019wm

I'm trying to resuscitate an older HP laptop (product number F9H6OUA#BA). The machine won't come on at all, and I've tried the key combination approach with no success. Now I've followed instructions to create a USB recovery drive on a thumb drive, but I've hit a snag. I downloaded the BIOS update software for this machine and followed the steps to create a BIOS recovery drive, and I get almost to the end when I get this—

Becker240_0-1673280396562.png

I've formatted the thumb drive. (in fact, I've gotten here with two different drives. I thought maybe there was something wrong with the first one I'd tried.) "Refresh" does absolutely nothing as far as I can tell. I can never get the "Next" button to turn blue. I see I need 20 MB of free space, but I'm using a freshly-reformatted 1 GB thumb drive! I see nothing to explain the problem, so I'm hoping someone here can point me in the right direction.

 

One more thing: That USB drive now has what appears to be the BIOS file: sp90187.exe--10,429 KB. Is that all I need to restore the BIOS on this dead computer? Or did I miss something by not getting to the finish line?

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