• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-12-2023 08:10 AM

HP Recommended
Product: HP Laptop PC 15-dy2000 PC IDS Base Model

Hello,

 

My laptop (HP 15t-dy200)  hard drive died and I bought a new one from a third party. WD Black SN770 NVMe. I started the install of Windows 11 and get a message that my BIOS needs to be updated to support the SSD. I prepped a thumb drive with the BIOS update but I don't see an option to update BIOS from the diagnostic screen. Any Ideas? Sorry for the picture quality.

 

Jon

 

IMG_1295.jpgIMG_1297.jpg

6 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.